Admin Ally, LLC

Executive Assistant & Operations Partner

HOW IT WORKS

1. Book a Discovery Session

• We start with a conversation about your business, goals, current systems, and where you’re feeling overwhelmed.

2. Identify Operational Gaps & Priorities

• Together, we uncover the biggest bottlenecks, inefficiencies, and time-consuming tasks that are holding your business back.

3. Build Systems & Provide Ongoing Support

• Admin Ally implements organized workflows, operational support, project coordination, and backend systems tailored to your business needs.

4. Reclaim Your Time & Scale with Confidence

• With reliable support and streamlined operations in place, you can focus on growth, clients, and the bigger vision for your business.

🤝 Flexible support. Organized systems. A trusted partner behind the scenes.

I’m Melinda Kretschmer, Founder and CEO of Admin Ally, with over 20 years of experience in higher education and operations support. Throughout my career, I’ve led and supported complex operational projects, strengthened internal processes, and partnered with leadership to improve efficiency, organization, and service delivery.

My expertise goes beyond traditional administrative support. I specialize in operational project management, including workflow optimization, systems implementation, process documentation, and cross-functional coordination.

I enjoy taking ideas from concept to execution; bringing structure, clarity, and momentum to projects that help organizations run more smoothly and scale sustainably.

I hold a Master’s degree from the University of South Florida, which has shaped my strategic approach to operations, policy analysis, and program coordination.

As a Virtual Operations Partner, I support business owners, executives, and growing organizations by providing high-level administrative leadership, project oversight, and innovative solutions tailored to their goals.

I’m especially passionate about projects involving operations management, website and systems development, process improvement, and CRM optimization.

At Admin Ally, my mission is simple: to help clients reclaim their time, strengthen their operations, and focus on what matters most -- growth and impact!

Executive Assistant & Operations Support Packages

Essential Support
Starting at $1,500/month (up to 20 hours per month, depend on scope and needs)
Ideal for entrepreneurs who need consistent administrative and client support

✅ What's included

• Calendar and management and scheduling
• Inbox organization and email responses (as needed)
• Appointment coordination and follow-ups
• Responding to client inquiries
• Managing client emails or support inbox
• Sending onboarding emails and updates
• Data entry and document organization
• File management (Google Drive, Dropbox, etc.)
• Creating and updating basic documents
• Weekly summary of completed tasks
• Managing recurring tasks
• Priority updates
• Light planning for upcoming tasks

Growth Support
Starting at $2,500/month (up to 30 hours per month, depend on scope and needs)
For business owners ready to streamline systems and improve operations

✅ What’s Included

• Proactive calendar and inbox management
• Prioritization of tasks and deadlines
• Follow-ups and communication on your behalf
• Organizing and updating your CRM
• Cleaning up contacts, pipelines, and tags
• Improving how you track leads and clients
• Setting up or improving onboarding workflows
• Managing client communication and touchpoints
• Ensuring a smooth, professional client experience
• Reviewing current processes
• Streamlining repetitive tasks
• Creating simple, efficient workflows
• Managing small-to-mid-level projects
• Keeping deliverables on track
• Coordinating between tools, timelines, and priorities
• Weekly updates on progress and priorities
• Identifying bottlenecks or inefficiencies
• Light planning for the upcoming week

Strategic Operations Partner
Starting at $4,000+/month (up to 40 hours per month, depend on scope and needs)
High-level support including systems optimization, CRM management, and client experience strategy

✅ What’s Included

• Ongoing evaluation of business operations and workflows
• Identifying inefficiencies and recommending improvements
• Implementing systems that support growth and scalability
• Building and refining workflows across the business
• Creating SOPs (standard operating procedures)
• Streamlining tools and platforms
• Full CRM optimization and maintenance
• Pipeline setup and tracking improvements
• Automation of client journeys and follow-ups
• Designing and improving the full client journey
• Enhancing onboarding, communication, and retention
• Ensuring a consistent, high-touch experience
• Managing larger or ongoing projects
• Coordinating timelines, tools, and deliverables
• Keeping business priorities aligned and moving forward
• Acting as a thought partner for the business owner
• Helping prioritize ideas and initiatives
• Providing structure to keep the entrepreneur focused
• Weekly operational updates and planning
• Monthly review of systems, workflows, and priorities
• Recommendations for ongoing improvement

All services are customized based on your business needs, systems, and level of support required. Final pricing is confirmed after a discovery session.

MELINDA IS A CONSTANT PROFESSIONAL AND IS ABLE TO SEE THE DETAILS REQUIRED TO ACCOMPLISH INDIVIDUAL GOALS. SHE’S ALSO VERY EASY TO GET ALONG WITH AND FRIENDLY AND WARM IN HER INTERACTIONS THAT MAKE IT EASY TO ESTABLISH PRODUCTIVE DIALOGUE. MELINDA DESIGNED OUR WEB SITE AS WELL AS OTHER OPERATIONAL PROCEDURES THAT WE FOUND TO BE VERY ADVANTAGEOUS. OUR ORGANIZATION AND PRODUCTIVITY INCREASED IMMEDIATELY AS WELL AS A CLEARER UNDERSTANDING OF OUR BUSINESS. MOREOVER, WE HAD A FUNCTIONAL WEBSITE WHEN SHE GOT FINISHED AS WELL AS MARKETING COLLATERAL.

- J. REED STEPHAN, CEO OF ASSISTANCE CARE MANAGEMENT

MELINDA HELPS US GO FROM RAW IDEAS AND AD HOC EXECUTION TO ORDERLY SYSTEMS AND PROCESSES. ONE OF THE THINGS I APPRECIATE MOST ABOUT WORKING WITH HER IS THAT SHE'S ALWAYS LEARNING HOW TO BETTER USE THE NEW TOOLS WE'RE IMPLEMENTING TO RUN OUR COMPANY (CLICKUP, HUBSPOT, ZOOMINFO), ETC. ALSO, SHE GETS THINGS DONE AND APPROACHES OUR WORK WITH GOOD HUMOR. SHE IMPROVED OUR BUSINESS FOUNDATIONAL SYSTEMS WE NEEDED IN ORDER TO BUILD OUR COMPANY. I WOULD RECOMMEND MELINDA TO OTHERS, ESPECIALLY FOR FOUNDERS OR BUSINESSES THAT NEED FOUNDATIONAL ADMIN SYSTEMS AND PROCESSES.

- PAUL JENSEN, CO-CEO OF ETALIA